Login
Register
Post a Job Free

Front Office & Guest Services - Other

Front Office & Guest Services – Other
Job Location: Contai - I
Job ID:  2542
Posted On: 17/02/2024
Deadline: 25/02/2024
Industry: Hotels & Restaurants
Department & Role Category: F&B Service
Experience Required:  Fresher
Qualification Required:  Diploma
Salary:  Not Disclosed
Nos of Openings:  2
Gender Preference: Male
Job Type: Full Time
Click here to Login & Apply
Search More Jobs

Key Skills

Computer Operating, Team Leading, Sales, Office Administration

Job Description

Accommodates guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relation. General knowledge of computers.

  • Greets, registers, and assigns rooms to guests.
  • Issues room key to guest.
  • Responsible for proper key control and other security measures.
  • Answers telephone in absence of telephone operator.
  • Transmits and receives telephone messages and sets up guests’ wake-up calls.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.
  • Keep records of room availability and guests’ accounts. Operates the front office computer system. Makes photocopies if needed.
  • Computes bill, collects payment, and makes change for guests.
  • Makes and confirms reservations.
  • Posts charges such as room, food, liquor, or telephone, to guest folio.
  • Makes restaurant, transportation, or entertainment reservations for guests
  • Deposits guests’ valuables in hotel safe or safe deposit box.
  • Checks out guests and inquires about their stay.
  • Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs.
  • Actively builds awareness of the Brand to guests.
  • Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
  • Maintains the desired levels of quality assurance ratings, including guest comment cards, accounting audit and inspection scores.
  • Confers and cooperates with other departments as needed to ensure coordination of activities.
  • Works toward a 90% walk-in conversion rate goal.
  • Ensures Inn compliance of all company policies and procedures.
  • Adheres to all safety procedures and informs management of any unsafe conditions.
  • Attends meetings and training as requested.

Other duties may be assigned based on company needs.

You need to login to apply for the job!
Click here to Login & Apply

Quicklinks

Site Links

Follow Us

Copyright © Job Jerky 2023

For Candidate

+91-86300-90896

For Employer

+91-7902-123455

TERMS AND CONDITIONS

You must take the time to read and understand the Terms and Conditions before registering for our services. By registering, you accept that you are entering into a contract with us based on these Terms and Conditions.


Visitors to JOBJERKY.COM who do not register to become a Member (Employer or Employee) similarly affirm that they are bound by these Terms and Conditions each time they access the JOBJERKY.COM website.


If you do not accept the Terms and Conditions stated below, please refrain from using JOBJERKY.COM

  1. The use of the Website by an Employer or Employee shall be deemed acceptance of and agreement to these terms only.
  2. The Website has been established to allow Employer to contact Employees and to view their profiles detailing an employee’s experience. We do not issue any experience certificate to our registered members.
  3. Any profile created showing political or illegal material would not be accepted under any circumstances.
  4. JOBJERKY.COM will take all reasonable precautions to keep the details of Employers and Employees secure but will not be liable for unauthorized access to the information provided by any party whatsoever.
  5. The Members warrant that their e-mail and other contact addresses are valid and up to date when using the Website.
  6. Members agree not to impersonate any other person or entity or to use a false name or a name that they have no authority to use.
  7. Members acknowledge that JOBJERKY.COM is not liable for any form of loss or damage that may be suffered by a member through the use of the Website including loss of data or information or any kind of financial or physical loss or damage.
  8. JOBJERKY.COM privacy policy forms part of these Terms and Conditions, and by agreeing to these Terms and Conditions, you also give your consent to the manner in which we may handle your personal data as detailed in that policy.
  9. The management reserves the right to modify the Terms and Conditions at any time without any prior notification.
  10. These Terms will be subject to Indian Law and the jurisdiction of Indian Courts.
  11. JOBJERKY.COM is not responsible if any candidate has committed crime/illegal activity at employer’s premises. Background verification of candidates who are/will be hired is a responsibility of respective recruiter/recruiter’s company.
Close