Telecaller

Telecaller
Job Location: Chandigarh
Job ID:  2788
Posted On: 08/06/2024
Deadline: 16/06/2024
Industry: Retail
Department & Role Category: Customer Success, Service & Operations - Other
Experience Required:  <1 Year
Qualification Required:  Secondary School
Salary:  ₹ 1,25,000 to ₹ 2,00,000
Nos of Openings:  12
Gender Preference: Female
Job Type: Full Time

Key Skills

Communication Skills, Computer Operating

Job Description

Position Summary

  • Make and attend necessary phone calls – inbound and outbound calls.
  • Provide the required information to the customers
  • Resolve any queries regarding gift delivery or transit damage.
  • Maintain database by updating customer information on daily basis
  • Write communication scripts for inbound calls
  • Keep the team informed about customer calls and demos on a regular basis.Requirements
    • Graduate in any subject or pursuing
    • Preferably fresher
      • Proficient in English with extraordinary communication and interpersonal skills
      • Familiar with Excel
      • Efficient in achieving targets
      • Should be a team player
      • Excellent organizational skills
      • Good decision-making abilities.Timing and Benefits
        Monday to Saturday Office

        Office timing 09:30 to 18:30 hrs

        One paid leave per month

        Lunch served in office (no deduction)

        Snacks served in office (no deduction)

     

     

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